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Welcome to the future of entertainment design and visualization

Trusted by industry leaders world-wide

Highly recognized design teams are embracing the real-time revolution with Carbon for Unreal.

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Get Carbon for Unreal now!

Gain instant access to the plugin and training resources when you sign up for a subscription. There are licenses available for all users from Students to Professionals

FAQs

Don't see the answer you're looking for? Feel free to reach out to us for more info.

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What versions of Unreal engine do you currently support?

We support Unreal 5.5, with legacy support for Unreal 5.2 - 5.4

Performance/System Requirements
Do you have a mac version?

Carbon for Unreal is now available in "Open Beta" for Macs running on Apple Silicon.

Performance/System Requirements
What are your system requirements?

Windows:

6-core 4ghz processor or better (8 core 5ghz recommended),

16gb of ram (32/64 recommended)

Nvidia RTX GPU with at least 6gb of VRAM (RTX 4090 recommended)

SSD or NVME drive for storage

Available gigabit ethernet port for console connectivity, and a stable, non-firewalled internet connection for licenses

Mac:

For best results, please use macs with the following chips-

(sorted from fastest to slowest)

Apple M3 Ultra (GPU - 80 cores)

‍Apple M3 Ultra (GPU - 60 cores)

‍Apple M4 Max (GPU - 40 cores)

‍Apple M4 Max (GPU - 32 cores

Apple M3 Max (GPU - 40 cores)

‍Apple M3 Max (GPU - 30 cores)

‍Apple M2 Ultra (GPU - 76 cores)

‍Apple M2 Ultra (GPU - 60 cores)

‍Apple M4 Pro (GPU - 20 cores)

‍Apple M4 Pro (GPU - 16 cores)

Performance/System Requirements
Can I render Per Pixel LED tape?

Yes, we have a custom LED tape Blueprint. Simply create a mesh for the LED tape in a 3rd party modeling software with UV’s from 0-1 along the direction of the tape. You can then specify the number of pixels it uses under 1 universe. If you have multiple universes of LED tape just slice into parts for each universe.

Features
Can I use Carbon without a console for renders?

Yes! We now have included a built-in console with saveable presets

Features
Can I make my own fixture?

Not yet. Building a fixture in carbon is a painstaking and highly technical process. We are working on building a more user-friendly fixture system so our users can build and modify their own fixtures, and submit fixtures for potential inclusion in the global fixture library. If you are interested in participating in building fixtures for Carbon in the future, please contact us at support@imaginary-labs.com

Library / Fixtures
How can I request a new fixture to be added?

To request a new fixture, please use our fixture request form here. Turnaround time is typically 2-4 weeks for standard requests. If you require a fixture urgently for a production, please contact sales@imaginary-labs.com for a priority fixture build request quote.

Library / Fixtures
Do you have “X” fixtures in your library?

Please contact support@imaginary-labs.com with a list of fixtures you need and We'll respond within 24 hours.

Library / Fixtures
Do you have any perpetual licensing?

No.

Billing / Licenses
Can I check-out a license for offline use?

Our Enterprise license does allow for license checkouts. Please contact support@imaginary-labs.com for details and limitations.

Billing / Licenses
Which Licenses work for virtual production/live streaming?

Only the “enterprise” license is applicable for XR, Virtual Productions, live streaming, or any other form of public performance.

Billing / Licenses
Which Licenses work with the grandMA3 viz-key?

The design and Enterprise licenses do allow support for GRandMA3 viz-key for Previsualization/programming only. You MAY NOT use the GrandMA3 viz-key connection for any live or public performance or presentation as per the viz-key EULA with MA Lighting International. The viz-key connection will be disabled or watermarked if you attempt to use it concurrently with XR/live plugins such as Ndisplay, Stype, Disguise renderstream, and others with similar functionality.

Billing / Licenses
Can I upgrade/downgrade my existing subscription?

You may upgrade your license to a higher level or longer term than your current subscription. We offer a pro-rated discount as a credit for your remaining value/time on your previous license. Downgrading is not currently possible, so you must cancel your subscription and purchase a new license if you wish to “downgrade”. No refunds are given for downgraded license or balance time remaining.

Billing / Licenses
Do you offer trial licenses?

We offer trial periods by request. To receive a trial please contact sales@imaginary-labs.com

Billing / Licenses
Can I share my license or install on multiple computers?

Yes, you may install Carbon for Unreal on as many computers as are needed, however only one machine may be active per license. We do offer bulk license pricing if you need more machines for render nodes, etc.

Billing / Licenses